For vendors
Aurorent Vendor Agreement
Last updated: [date]
1. Commission rate and payout schedule
- Aurorent retains a commission of [X%] of the rental fee on each completed booking.
- Refundable deposits are not commissionable and are handled separately.
- Payouts are made to your nominated account [weekly / within X business days] after the item is confirmed returned and the deposit is released.
- You are responsible for your own taxes, invoicing, and local business registration in the jurisdictions where you operate.
2. Listing accuracy
Listings must accurately describe each item's brand, size, colour, condition, materials, and stated replacement value, and must use current photographs of the actual item. Items must be authentic; counterfeit goods result in immediate removal.
3. Condition and cleanliness standards
- Every item is professionally cleaned or laundered between rentals.
- Items are presented free of stains, odours, missing fastenings, and unrepaired damage.
- Handover and return condition photographs are captured for each booking.
- Items no longer meeting these standards are retired from the platform.
4. Liability for lost or damaged items
You set a stated replacement value per item, shown to renters at booking. Damage beyond normal wear may be claimed against the renter's deposit with photographic evidence submitted within [48 hours] of return. Aurorent reviews contested claims and its determination is final within the platform. Aurorent does not insure your inventory; you are responsible for your own commercial cover.
5. Cancellation of a confirmed booking
If you cannot fulfil a confirmed booking, notify Aurorent immediately. The renter receives a full refund of the rental fee and deposit. Repeated vendor-side cancellations (more than [2] in any [90-day] period) may result in reduced ranking, suspension, or removal.
6. Grounds for removal from the platform
- Counterfeit, unsafe, or misrepresented items.
- Repeated failure to meet cleanliness or condition standards.
- Repeated cancellation or non-fulfilment of confirmed bookings.
- Abusive conduct toward renters or staff, or fraudulent damage claims.
- Breach of applicable law or of this agreement.
7. Acceptance
Vendors accept this agreement during onboarding. Acceptance is recorded with the vendor identifier and a timestamp, and is required before an account can be marked Verified.