Rental Agreement

You are renting the item(s) listed in your booking confirmation directly from the Vendor named on that listing, for the dates specified, in the size and colour selected at checkout.

The Vendor will document the item's condition with photographs at handover. You should inspect the item at pickup or delivery and report any pre-existing damage to Aurorent support within [2 hours] of receiving it; damage reported after this window may be treated as having occurred during your rental.

You agree to:

• Use the item only for its intended purpose and avoid activities likely to cause damage (e.g. exposure to open flame, harsh chemicals, or conditions the item is not suited for).
• Not alter, tailor, or attempt to clean the item yourself.
• Keep the item reasonably secure and not lend it to a third party outside your booking.

You agree to return the item by [time] on the return date specified in your booking, in the condition it was provided (normal wear and tear excepted), using the return method selected at checkout (Vendor drop-off, hotel collection, or meet-up point).

Items not returned by the agreed time may incur a late fee of [X% of daily rental price per day late], charged to your payment method, up to a maximum of the item's stated replacement value.

• Minor damage consistent with normal wear will not result in a deposit deduction.
• For damage beyond normal wear, the Vendor may request a deduction from your deposit, supported by photographic evidence at return. You will be notified of any claimed deduction and may dispute it through Aurorent support within [7 days].
• For loss, theft, or damage beyond repair, you may be charged up to the item's stated replacement value, shown on the listing at time of booking.
• [If offered] You may purchase Aurorent Protect, a damage waiver, at checkout, which limits your liability for accidental damage to [$X] per rental; it does not cover loss, theft, or damage from misuse.

Your deposit will be released within [X business days] of the Vendor confirming the item was returned in acceptable condition, less any approved deduction under Section 6.

If you disagree with a damage claim or deduction, contact Aurorent support within [7 days] of notification. Aurorent will review the handover and return photo evidence from both parties and make a determination. [Describe appeal process if any.]

Cancellation terms for this booking are as stated at checkout and in Aurorent's Terms of Service.

By completing this booking, you confirm you have read and agree to this Rental Agreement. Your acceptance, along with the date and time, is recorded against this booking.